Shipping Policy

 

Last updated: January 19, 2026

At Couture De Moda, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within the United Kingdom qualify for free standard delivery (no minimum order value required).

Shipping Coverage

This policy primarily applies to shipments sent to customers located in the United Kingdom 

Delivery Schedule

Here’s what you can expect for order processing and delivery:

● Order cutoff time: Orders placed after 6pm (GMT+00:00) will be processed the next business day.

● Processing time: Typically 1–2 business days, Monday through Friday.

● Transit time: Around 5–9 business days, depending on carrier and destination.

● Estimated delivery window: Approximately 6–11 business days in total.

Once your order is processed, it will be shipped via one of our trusted delivery partners.

Carrier Partners

We work with reliable carriers such as Royal Mail, FedEx to ensure safe and timely delivery.

Shipping Costs

● Standard Shipping: All orders will be shipped free in the United Kingdom (UK).( No minimum order value required).

Delivery Concerns

If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We’ll work with you to resolve the matter quickly.

Order Tracking

Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our https://couturedemoda.com/apps/parcelpanel or click Here.

Questions & Support

For more details, visit our FAQ page at https://couturedemoda.com/pages/faqs or reach out to our support team.

Contact Information

Store Name: couturedemoda
Company Name: AURA LOOM LIMITED
Address:  69 Friars Road, London E6 1LJ, United Kingdom
Email: support@couturedemoda.com
Contact Form: Click here
Phone: +44 7466 044987

Customer Service Hours:

Monday to Friday: 9am - 9pm
Saturday and Sunday: Closed
Time Zone: Greenwich Mean Time / Western European Time (GMT+00:00)

Response Time: We aim to reply within 24 Hours.