Billing Terms & Conditions

 

This document explains how payments and billing are handled at Couture De Moda.

1. Payment Options

To make shopping simple and secure, we provide multiple payment methods:

● Major credit and debit cards (Visa, Mastercard, American Express)

● PayPal

● Buy‑now, pay‑later services such as Afterpay (where available)

● Apple Pay and Google Pay

● Bank transfer for bulk or custom orders (contact us for instructions)

All transactions are processed in GBP.

2. Payment Policy

● Full payment is required at checkout.

● Orders are only confirmed once payment clears.

● If a transaction fails or is declined, the order will not be processed.

3. Pricing & Currency

● Prices shown on are Couture De Moda listed in GBP.

● Pricing may change without prior notice.

● Taxes, shipping, and handling fees are calculated during checkout.

4. Secure Transactions

● We use SSL encryption and trusted payment gateways to protect your information.

● Payment details are never stored on our servers.

5. Refunds & Chargebacks

● Refunds follow our Refund & Return Policy.

● Unauthorized chargebacks will be challenged.

● For billing concerns, please reach out to us first at support@couturedemoda.com.

6. Fraud Protection

● We reserve the right to cancel or hold any order suspected of fraudulent activity.

● For high‑value purchases, additional identity verification may be required.

7. Contact Details

Store Name: couturedemoda
Company Name: AURA LOOM LIMITED
Address:  69 Friars Road, London E6 1LJ, United Kingdom
Email: support@couturedemoda.com
Contact Form: Click here
Phone: +44 7466 044987

Customer Service Hours:

Monday to Friday: 9am - 9pm
Saturday and Sunday: Closed
Time Zone: Greenwich Mean Time / Western European Time (GMT+00:00)

Response Time: We aim to reply within 24 Hours.